Casino Partnerships Lead

Virgin Voyages•Plantation, FL

5d•Hybrid

About The Position

We’re on a mission to create the world’s most irresistible travel brand, and we are seeking a talented Casino Partnerships Lead. You will be guiding our sailors through their vacation planning experience from beginning to the end. Your gig will include building and maintaining “Sea Rollers” Casino Loyalty program, primarily focused on casino influencers and groups. We have some very exciting plans for our sailors, and you’ll play an instrumental part in bringing them to life. If you’re a strong communicator, customer-centric, totally reliable - and totally fun! Sound like you? If so, carry on…. Has both internal and external facing responsibilities, ranging from client and business management, business development, high-quality client delivery, and events to oversight of partnerships. This position reports to the Manager of Player Program & Partnerships and will work closely with them to chart opportunities for partnership growth, execution, and servicing. This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.

Requirements

Bachelor’s Degree and/or 3-5 years of experience
Excellent communication skills - so good our sailors will say, “shell yeah!”
Use multiple database systems, internal computer programs and various computer- based resources
Travel internationally and domestically 60%
Analyze financial aspects of the Player Program and continually identify opportunities for savings and revenue growth
Understand Casino mathematics so we invest in the sailors who add value. (Theoretical Loss)
Passionate and flexible as the Player Program develops
Good command of the English Language
Able to take direction well and be very flexible in day-to-day activities
Skilled with Google Suite (Sheets, Slides, and Docs) and/or Microsoft Office programs (Word, Excel, Outlook, etc.)
Skilled with CRM and Seaware to manage bookings and reporting

Responsibilities

Develop and implement comprehensive social media strategies for Sea Rollers casino loyalty to increase brand awareness and engagement.
Build & Maintain strategic relationships with casino influencers & grow group voyages
Facilitate influencer onboarding and ensure all required documentation is completed for influencer onboarding
Plan, coordinate, and attend casino events, including necessary travel
Create, schedule, and publish engaging content (text, image, video).
Actively engage with the online community by monitoring and responding to comments and messages.
Maintain consistent brand voice and messaging across all platforms, collaborating closely with the marketing team.
Identify, research, and connect with potential clients, specifically leveraging social media platforms for lead generation and initial outreach.
Develop and present tailored proposals, negotiate contracts, and close deals.
Participate in industry events to expand company visibility and gather new leads.
Develop and execute group voyage plans, including operational expectations
Provide consistent, high-quality relationship and account management to support partner retention
Serve as the primary point of contact for casino influencer partnerships, ensuring mutual goals are met
Support scheduling and execution of casino partner activations throughout the year
Review, approve, and keep up to date with all external partner assets for brand alignment with Virgin Voyages guidelines
Monitor and meet key deadlines to fulfill casino influencer objectives
Coordinate with the Marketing team to secure and update promotional materials for casino events
Maintain Airtable data
Assist with administrative functions assigned by the Director of Casino Strategy & Partnerships
Track and report daily, weekly, and monthly casino bookings
Create and maintain influencer casino forms for email campaigns, new acquisitions, and repeat business
Prepare and submit invoices for all casino-related partners and vendors
Maintain clear communication with shoreside, shipboard, and external stakeholders
Coordinate shipboard activity requests for casino groups
Notify shipboard casino management of upcoming sailor arrivals by providing a casino manifest