Casino Operation Intern

Ho-Chunk, Inc.Omaha, NE
2d

About The Position

The Casino Operations Intern supports day-to-day casino operations by assisting leadership and operational teams with data analysis, reporting, compliance support, and process improvement initiatives. This role provides hands-on exposure to casino operations, guest experience, regulatory compliance, and business performance within a gaming environment. The intern will complete all assigned summer project objectives and participate in mandatory internship programming, evaluations, and professional development sessions. Remote participation may be permitted with approval from the program manager.

Requirements

  • Currently pursuing a degree in Business Administration, Hospitality Management, Operations Management, Finance, or a related field
  • Minimum GPA of 2.5
  • Must be at least 19 years of age
  • Strong interest in casino, hospitality, or gaming operations
  • Ability to pass a background check and obtain required gaming licenses or permits
  • Proficiency with Microsoft Office Suite, including Excel
  • Strong organizational skills and attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment
  • Effective verbal and written communication skills
  • Positive attitude with a willingness to learn and contribute
  • Ability to lift or move up to 25 pounds as needed

Nice To Haves

  • Valid driver’s license and insurability under company policy (preferred but not required)

Responsibilities

  • Assist casino operations leadership with daily operational reporting and performance tracking
  • Analyze operational data related to gaming, guest experience, and staffing metrics
  • Support compliance and regulatory documentation in accordance with gaming requirements
  • Observe and assist with floor operations to gain exposure to casino departments and workflows
  • Assist with process improvement initiatives and special projects related to operations efficiency
  • Prepare reports and presentations for leadership review
  • Support cross-functional collaboration with departments such as Finance, HR, Security, and Marketing
  • Maintain confidentiality of all operational and organizational information
  • Perform additional duties and projects as assigned by management

Benefits

  • Intern employees are classified as seasonal full-time employees and will accrue one hour of paid sick time for every 30 hours worked, beginning after 80 consecutive hours of employment in Nebraska.
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