Casino Marketing VIP Suite Coordinator - Aria

MGM Resorts International

88d • $24

About The Position

As a Casino Marketing VIP Suite Coordinator, you’ll support the daily operations of the department with a focus on suite reservations, guest coordination, and interdepartmental collaboration. By managing these key functions, you play a critical role in delivering exceptional service and supporting the overall guest experience.

Requirements

• Must be a minimum of 21 years of age.
• High School Diploma, or GED.
• 2+ Years of prior relevant experience in Casino Marketing or VIP Services.

Responsibilities

• Assists in the daily operations of the Casino VIP Services Office, Direct Marketing, Casino Host Desk, and National Marketing.
• Coordinates group and event reservations, including reservation processing, coding, and pre-arrival suite blocking.
• Manages suite allocation requests from internal departments, using awareness of upcoming events, holidays, and concerts to make informed booking decisions.
• Reviews daily suite usage, Hakkasan, Wet Republic, Skylofts, the Mansions, and other VIP accommodations, to ensure efficient booking, maximize revenue, and minimize loss.
• Creates, maintains, and distributes suite reports on a regular basis to various Executives.
• Coordinates and attends suite committee meetings with Casino Marketing Executives, implementing necessary updates promptly and efficiently.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees