CASINO MANAGER TRAINEE

Town Pump Incorporated • Billings, MT

392d

About The Position

The Casino Manager Trainee position at Town Pump, Inc. is designed for motivated individuals looking to learn the overall operations of a casino. This role involves training under the Casino Manager to develop skills in customer service, supervisory decision-making, and operational management while ensuring a fun and comfortable environment for guests.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to make supervisory decisions and prioritize tasks effectively.
• Basic computer skills for record-keeping and inventory management.
• Understanding of controllable expenses and sales increases.

Nice To Haves

• Experience in a supervisory role within the hospitality or gaming industry.
• Knowledge of gaming machine operations and maintenance.

Responsibilities

• Train with the Casino Manager to learn the overall operation of the casino.
• Provide exceptional customer service, including resolving complaints and inquiries.
• Complete daily bookwork using the computer to record employee information, inventory, and sales information.
• Maintain security of all casino assets and control cash and inventories.
• Assist with new employee hiring, orientation, and training.
• Make supervisory decisions consistent with Town Pump standards, policies, and procedures.
• Perform basic repairs of gaming machines and bar equipment.
• Take inventory of merchandise and complete proper entry of merchandise invoices.
• Discipline and/or terminate problem employees as necessary.

Benefits

• 401(K)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Accounts
• Flexible Spending Accounts
• Paid Time Off
• Education Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed