CASINO HOUSEKEEPER

Century Casinos Inc•New Cumberland, WV

1d•Onsite

About The Position

The Casino Housekeeper is responsible for maintaining the cleanliness and safety of all areas within the casino property. This includes cleaning floors, windows, walls, stairs, and elevators, as well as vacuuming, mopping, disinfecting, and restocking restrooms. The role also involves trash removal, biohazard containment and clean-up, and ensuring the safety and security of guests and employees. The housekeeper must adhere to operating principles of cleanliness, safety, friendliness, and fun, interacting positively with guests and employees, and demonstrating resilience in various business conditions. The position requires completing all company-required training and performing other assigned duties.

Requirements

Zero to one-year experience in cleaning public buildings and /or facilities.
Knowledgeable in the operation of a vacuum cleaner, carpet extractor, walk behind scrubber, wet/dry vacuum, ladder, and a back-pack vacuum.
Use of chemicals for cleaning and personal protective equipment.
Ability to read, follows instructions, and understands visual aids.
Must be able to obtain and maintain Valid Gaming license.
Must be able to receive and maintain all required certification.
Must complete all required company training.
Always maintain a pleasant, friendly, and welcoming attitude.
Knowledge of all special events and promotions available to guests.
Knowledge of safety guidelines.
Ability to answer all calls promptly and maintain politeness.
Ability to pay attention to the needs of guests at all times.
Ability to perform assigned duties under frequent time pressure in an interruptive or confined environment.

Responsibilities

Ensure at all times operating principles are being adhered to: Clean, Safe, Friendly, Fun.
Interact with all guests and employees to positively affect interactions with guests and employees.
Demonstrate resiliency to deal with difficult guests in all types of business conditions.
Work effectively and courteously with fellow employees.
Responsible for cleaning all floors, windows, walls, stairs, and elevators.
Responsible for vacuuming all floors.
Cleaning, disinfecting, and restocking all restrooms.
Mopping floors around the bars, restrooms and entrance.
Responsible for removing all trash and debris from floors, and trash cans.
Deposit trash and debris in the compactor and cardboard in designated dumpsters.
Ensure the safety and security of guests and employees.
Responsible for containment, clean-up and disposal of any and all biohazards throughout the property.
Completes all company-required training with designated time frames.
Performs other duties as assigned.