Casino Host

Bally's • Black Hawk, CO

75d • $55,000

About The Position

The primary objective of a Casino Host is to identify, attract, retain, assist and cultivate players with high-level potential for slot and Table Game play. Casino Hosts acts as liaisons between customers and the Director of Marketing. A Casino Host helps build our customer base and assists in attracting new demographics as opportunities present themselves.

Requirements

• Previous Casino Host experience (Highly preferred)
• 2 years minimum casino or other customer-related experience.
• High school or equivalent GED required.
• Must be computer literate and have MS Office skills (including Outlook, MS Word and Excel).
• Excellent verbal, written, interpersonal communication skills.
• Must be able to obtain and hold a Colorado Gaming License.
• Ability to work in a fast paced, high stress environment.
• Ability to adjust to and manage change effectively.
• Must be able to work all shifts including nights, weekends and holidays.

Responsibilities

• Responsible for providing exceptional guest service to our internal and external guests.
• Positively affects interactions with guests and has the resiliency to deal with difficult guests in all types of business conditions.
• Provides complimentary to players for free play, food and beverage based on company policy.
• Reviews and monitors all current marketing promotions through guest interaction.
• Locate and cultivate guests and players with VIP potential, increase share of wallet and loyalty to Bally's Black Hawk Casinos.
• Implements Marketing promotions with direction from the Director of Marketing.
• Create networking at restaurant, business meetings, and misers to build and cultivate a new demographic for Slots and Table Games.
• Assist Marketing department in casino promotions and with the implementation or recognition programs for premium players.
• Must be able to work flexible schedule as required by business operations, including nights, weekends, and holidays.
• Perform other duties as requested.

Benefits

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Health, Dental, Vision
• 401K
• PTO - 12 days for your first year
• Company paid Disability and Life Insurance
• Employee Discount Meals
• Paid lunch break
• Free Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees