Casino Host FT

Embassy Suites by Hilton San Juan Hotel & CasinoPR
127d

About The Position

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Requirements

  • Able to work evenings, weekends and rotating shifts.
  • Bilingual – English / Spanish.

Responsibilities

  • Greet customer immediately with a friendly and sincere welcome.
  • Respond with accurate information regarding daily services and promotions according to individual needs.
  • Answer telephone calls and input information into the computer such as rating cards.
  • Conduct daily bingos and other promotional activities such as games and raffles.
  • Assist in the preparation of the monthly promotions sent to the players club, update mailing list, such as customer birthdays, anniversaries, yearly activities and special events.
  • Prepare and follow up with Reservations.
  • Prepare decorations for the promotional and seasonal activities.
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