About the position
To provide excellent guest service, safeguard company funds, maintain an accurate account of cash window impress totals. Maintain orderly paperwork. Provide sales and redemption services for both internal and external guests. Maintain a high level of guest service in all duties performed. Opportunities to advance into a Banker Cashier.
Responsibilities
- Exchange chips and slot tickets for cash.
- Perform credit transactions for slot patrons.
- Responsible for chips/cash in assigned window balancing your drawer at end of shift.
- Responsible for distributing and receiving outlet house banks.
- Responsible for processing transactions accurately and maintaining accurate reconciliations.
- Assist the Credit Executive or above by processing credit applications, performing required verification and reporting critical information on any credit reports.
- Redeem Sports Book Tickets when the Sports Book is closed.
- Issue, receive and transport funds to/from the Sports Book room.
- Ensure compliance with all regulatory controls of the Pennsylvania Gaming Control Board.
- Responsible for logging and tracking transactions using Title 31 software in accordance with Title 31 regulations.
- Maintain professional demeanor and promote superior guest service at all times.
- Other duties as requested.
Requirements
- Must be 21 years of age.
- Previous money handling/cashiering preferred.
- Basic Math skills with knowledge of currency.
- Ability to operate calculators, computers, and money counters for cash and coin.
- Must be able to bend, push, lift, and carry up to 26 pounds in weight.
- Strong communication skills with the ability to read and speak English.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
