Casino Barback

Hollywood Casino St. Louis•Maryland Heights, MO

3h•Onsite

About The Position

PENN Entertainment is seeking talent that believes in having fun within the exciting and fast-paced entertainment industry. The company fosters a diverse environment where coworkers are enthusiastic about helping people find and have more fun. PENN Entertainment is committed to career growth, providing support for team members to expand their possibilities. Initial salary placement is based on an individual's relevant knowledge, skills, and experience, and the competitive Total Rewards package includes wellness programs supporting financial, physical, and mental well-being. Specific benefits like day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position, and paid time off increases with length of employment. Hollywood Casino St. Louis offers day-one medical, dental, and vision benefits, an Uber benefit for nearby metro stops, recognition programs with cash rewards and gift cards, tuition reimbursement, Lindenwood University discounts, and a Diversity Scholarship for Team Member’s children.

Requirements

Must be 21 years of age.
High School Diploma or equivalent.
Read, write legibly, understand, and speak English.
Excellent customer service/communication skills.
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
Must meet professional appearance standards as prescribed by company policy.
Must be able to respond to visual and oral cues.
Able to work in constricting areas.
Able to tolerate second-hand smoke, noise, and bright lights.
Able to work at a fast pace in often crowded/noisy environment.
Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Responsibilities

Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders.
Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
Serves as ambassador of goodwill while working and at customer and public relations functions.
Promotes casino events and programs.
Provides personalized service and uses guest name.
Resolves service problems according to guidelines.
Works well with others, especially beverage servers, bartenders, other barbacks, Beverage Supervisors, and Casino Supervisors.
Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from Warehouse inventory in accordance with procedure.
Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures.
Replaces empty draught beer kegs as may be required.
Slices and pits fruit; fills ice bins with crushed or cubed ice from designated ice machines.
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
Removes and properly disposes of all debris accumulated at the bar in accordance with departmental procedures.
Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

Benefits

wellness programs designed to support our team members' financial, physical, and mental well-being
day-one medical coverage
401(k) matching
annual performance bonus
Paid time off
Day 1 medical, dental, & vision benefits!
Uber benefit for nearby metro stops.
Recognition programs with cash rewards, gift cards, & more.
Tuition Reimbursement
Lindenwood University Discounts
Diversity Scholarship for Team Member’s children.