Casino Attendant

The Greenbrier Hotel

1d • Onsite

About The Position

Act as a customer service representative while on the gaming floor. · Distribute change to guests as needed. · Respond to jackpots, paper fills and repair slot machines when needed. · Knowledgeable on the slot layout and services available · Knowledgeable on all casino promotions. · Knowledgeable on Players Club rewards program. · Issue new and replacement players cards as needed.

Requirements

• Six months experience in a class III gaming environment preferred
• High School Diploma or G.E.D. preferred
• Must be able to effectively communicate with customers.
• Must be able to work any shift, any days, and available on holidays.
• Must be able to obtain a state issued gaming license.
• Must possess excellent guest service and communication skills.

Responsibilities

• Act as a customer service representative while on the gaming floor.
• Distribute change to guests as needed.
• Respond to jackpots, paper fills and repair slot machines when needed.
• Knowledgeable on the slot layout and services available
• Knowledgeable on all casino promotions.
• Knowledgeable on Players Club rewards program.
• Issue new and replacement players cards as needed
• Greets all customers
• Maintains accurate service logs when entering a machine
• Performs job duties in a manner that complies with department and Gaming Enterprise internal controls, policies, and procedures as well as federal and state gaming laws, ordinances, and regulations.
• Consistently interacts with the guests in a friendly and helpful manner.
• Maintains a clean, safe, and hazard free work environment within their area of responsibility.
• Performs slot drop.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees