About The Position

The position involves assisting customers and cashiers during the checkout process, bagging groceries, retrieving carts, and may include acting in the capacity of a Cashier. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions and must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Requirements

  • Demonstrates patience in dealing with customers and Team Members.
  • Meets all customer service expectations and standards.
  • Working understanding and application of all merchandising expectations within the department.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
  • Strong attention to detail.

Responsibilities

  • Bags groceries.
  • Retrieves carts and baskets.
  • Cleans, sweeps, mops, stocks products, and helps ensure overall maintenance of the department.
  • May operate cash register equipment.
  • Assists supervisor in controlling customer flow and backed up lines.
  • Arrives to work station on time, appropriately groomed, dressed and ready to work.
  • Works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service and addresses needs of customers in a timely manner.
  • Models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and ensures compliance with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains a clean and sanitary working and shopping environment.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.

Benefits

  • Fair and equal employment opportunity for all Team Members and candidates.
  • Base rate increase eligibility after 90-day anniversary for new entry level Team Members.

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What This Job Offers

Career Level

Entry Level

Industry

Food and Beverage Retailers

Education Level

No Education Listed

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