Cashiering Lead

California State University, Bakersfield • Bakersfield, CA

1d • Onsite

About The Position

Under the general direction of the Director of Accounting and Reporting Services – Student Financial Services (SFS), the Accounting Technician III (Cashiering Lead) performs accounting duties in the Cashiering area of Student Financial Services. The Cashier’s area collects all receipts, including credit card payments received by the University and its Auxiliaries. This position is responsible for leading this effort, including disseminating cash control and deposit procedures to departments and satellite cashiers, interpreting and applying a wide range of cash handling policies and procedures related to the University Cashier's Office, and communicating changes in university policies, CSU policy, State Administration Manual and departmental procedures to staff regarding audit and cash control service.

Requirements

• EDUCATION & EXPERIENCE – Equivalent to four (4) years of progressively responsible financial record-keeping experience. Any equivalent combination of education and experience which provides the required knowledge and abilities may be considered.
• SKILLS, KNOWLEDGE & ABILITIES (SKA’s) – Regular and reliable attendance is required.
• Ability to handle large volumes of cash with accuracy and speed.
• Comprehensive knowledge of financial record-keeping, mathematical and general office methods, cash handling procedures and practices.
• Ability to interpret and apply a wide variety of written rules and regulations.
• Ability to maintain accounting records for funds, programs, or activities involving multiple transactions.
• Ability to compile, verify, and reconcile financial data.
• Comprehensive computer skills and competency with computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid.
• Ability to investigate and resolve errors and discrepancies.
• Ability to read and interpret computer-generated reports.
• Ability to perform mathematical calculations, keep records, and write clear reports.
• Basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to work independently, exercise considerable judgement, and follow through on detail.
• Ability to provide lead work direction to other professional staff and students.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills: ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Working knowledge of or ability to quickly learn University infrastructure, policies and procedures.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs.
• May be called back periodically to perform work as needed on an emergency basis.

Nice To Haves

• Experience in a Higher education institution.
• Experience with CashNet and PeopleSoft systems.
• Demonstrated cashier supervisory experience in a high-volume environment, such as a financial institution (banking).

Responsibilities

• SFS Lead Cashiering Operations Ensures campus receipts and funds are processed and recorded according to any applicable University policies.
• Performs ongoing maintenance of the cashiering system (CashNet), including but not limited to adding item types, modifying existing item types, adding approved users, troubleshooting issues, and updates.
• Regularly provides training to other campus cashiers and other approved CashNet operators on campus on an ongoing basis.
• Prepares and posts cashier entries (CashNet), corrects errors, analyzes and interprets data as requested by management.
• Provides lead work direction and support to SFS Cashiering staff, technical/clerical staff, and student assistants including but not limited to, assigning daily work, reviewing work, answering questions from other cashiers and campus community, ensuring cashier coverage, scheduling of third-party courier services, coordination with HR and providing input on evaluations of SFS cashiers.
• Disburses, replenishes, and balances change fund drawer and reimbursements of petty cash vouchers as needed by campus community (students, staff, faculty).
• Completes surprise cash counts of departments and satellite cashiering locations.
• Creates and maintains online stores for processing of online sales (e-markets) with CashNet and provides cashier perspective of integration of 3 rd party software with CashNet
• Responsible for payroll distribution, including but not limited to confirming delivery of payroll checks, logging payroll checks, pulling any checks requested from HR, and ensuring any satellite campus payroll checks are mailed timely.
• Oversees the escheatment process of payroll checks.
• Ensures all University deposits are accurately prepared and submitted to the bank on a timely basis by enforcing applicable cash handling University policies and procedures.
• Ensures any campus receipt received in the cashier’s office, including, but not limited to student payments, invoices, 3 rd party payments, are posted to accounts in relevant software accurately and timely and processed in CashNet.
• General Customer Service-related duties, including, but not limited to, answering emails, phone calls, providing directions to all campus community.
• Reconciliation & Reporting Provides transaction data from CashNet and supplemental documentation to management, 3rd party auditors, and campus users as requested.
• Submits banking, ADM (Runnercard), and parking reports and spreadsheets to Campus Accounting monthly or as requested.
• Updates and maintains daily working spreadsheet reconciling CashNet transactions with Peoplesoft used by Campus Accounting to reconcile monthly bank Handles and resolves deposit issues through research, communication with the appropriate department and communication with the bank.
• Maintain & Enforce Cash Handling Policies & Guidelines Maintains and updates cash control policies and procedures annually or as needed per CSU guidelines and direction of University management.
• Responsible for monitoring and enforcing cash handling policies at the main cashiering office and satellite cashiering locations.
• Provides CSU and University cash handling policies to staff and students and provides follow-up support as needed.

Benefits

• CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!
• See our benefits website for additional information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed