POSITION SUMMARY: Courteously and efficiently interact with guests to ensure their satisfaction while dining, in accordance with all Company standards and procedures. Provide friendly, attentive, and timely service, creating an exceptional experience for all of our guests. POSITION RESPONSIBILITIES/DUTIES: Responsible for taking phone orders for delivery Responsible for practicing, supporting, and promoting Pop Up Pizza and Play LV properties at all times Inform the immediate supervisor of any product shortages and equipment needs Carry work cards at all times during the shift Behave in a positive, professional manner that reflects Pop Up Pizza and Play LV practices Practice and observe safety rules and regulations, and encourage others to do so. Comply with Board of Health Standards Maintain personal grooming and uniform standards pursuant to Pop Up Pizza and Play LV policies Display knowledge of all emergency procedures and know where the MSDS booklet is located for your area Inform managers on duty of any Team Member of guest opportunities Ensure proper service Ensure the efficient and smooth operation of the restaurant Use all cash handling procedures Have detailed knowledge of the facility and its amenities Have a complete knowledge of all food and beverage menu items, including their preparation, ingredients, cooking methods, portions, and prices Be aware of activities in the dining room, including but not limited to the service standards being used, the bussing of tables, station assignments, special functions, the presence of executives, and the availability or unavailability of particular items Run the cash register and handle money Ensure employee safety Remove debris (napkins, straws, etc.) from the floors if necessary Responsible for the register bank and all money, charges, and comps collected during a shift Have knowledge of all methods of check tendering (cash, comp, coupon, credit cards, gift certificates ETC.) Balance all checks at the end of the Shift and turn in work in a neat and organized manner This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
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Career Level
Entry Level
Education Level
No Education Listed