Counter Service

Moby Dick HouseBethesda, MD
4d$18

About The Position

We are seeking a friendly and reliable cashier to join our team. The ideal candidate will have excellent customer service skills, the ability to multitask in a fast-paced environment, and a positive attitude. As a cashier, you will play a key role in creating a memorable dining experience for our guests by accurately handling transactions and ensuring their needs are met.

Requirements

  • Previous cashier or customer service experience preferred but not required.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Basic math skills and the ability to handle cash accurately.
  • Reliable, punctual, and a team player.
  • Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

  • Previous cashier or customer service experience preferred but not required.

Responsibilities

  • Greet customers warmly and assist with menu selections.
  • Accurately process customer transactions using the point-of-sale (POS) system, including cash, credit, and other forms of payment.
  • Ensure all orders are entered correctly and delivered to the appropriate team members.
  • Maintain a clean and organized cashier station and dining area.
  • Assist with packing and handing off takeout and delivery orders.
  • Handle customer inquiries, concerns, and complaints professionally, escalating issues to the manager when necessary.
  • Monitor inventory of front-end supplies, such as napkins, utensils, and sauces, and replenish as needed.
  • Follow health and safety guidelines, including proper handling of food and maintaining a clean workspace.
  • Collaborate with team members to ensure efficient restaurant operations.

Benefits

  • Join a company with a long history of great food, strong teamwork, and family values.
  • Loyalty and Growth: We believe in recognizing hard work and developing talent from within. Many of our managers and leaders started their journey with us as kitchen staff or cashiers, proving that dedication and passion can lead to great opportunities. We are committed to helping our team members grow and reach their full potential.
  • A Family Atmosphere: We support and care for each other, making work feel like home.
  • High-Quality Food: We take pride in serving fresh, delicious meals daily.
  • Career Opportunities: We offer training and growth opportunities to help you build a successful career.
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