Cashier TFM

Heritage Grocers Group • Chicago, IL

2d • $15 - $20

About The Position

At Tony's Fresh Markets, how we work is defined by shared values that include
absolute integrity, respect, and collaboration. However, it's more than that;
it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow
with us professionally, personally, and financially. You will be part of a team
that genuinely cares about helping you succeed, and you will work alongside
talented colleagues while making a difference in our communities.

POSITION SUMMARY:
The Customer Service role is to assist and support the Administration Department
-- by ensuring that high standards of customer satisfaction are maintained by
the Front-End personnel and assists the department and Front End Manager as
needed. Supervising the Front-End Staff (cashiers, sackers, go-backs, and
maintenance). Customer Service provides customer service and cash handling in a
retail store environment. The role is expected to be a role model of the company
by delivering excellent customer service while maintaining company core values.

Requirements

• High School Diploma or GED Equivalent
• 1+ years customer service and retail experience desirable;

Nice To Haves

• Bilingual: Spanish and English preferred.

Responsibilities

• Customer satisfaction
• Process refunds and voids.
• Pick-up process.
• Answer incoming calls.
• Run and distribute daily reports.
• Process rain checks.
• Adhere to item refund policy.
• Maintain and manage customer flow.
• Available to support cashiers.
• Understand and enforce all procedures.
• Responsible for front end opening, crunch, closing efficiencies.
• Handling coupons.
• Understand and use proper LP dept codes and policies.
• All other duties as assigned.

Benefits

• The Company offers competitive medical, dental, vision, and supplemental benefits to its team members.
• Team Members are also able to participate in the company's 401k plan that includes a safe harbor match.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees