Cashier - Lincoln Square

JC Penney-posted 24 days ago
$15 - $19/Yr
Part-time • Entry Level
Onsite • Jacksonville, IL
5,001-10,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
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As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

  • Greets and assists customers while providing excellent customer service.
  • Demonstrates WORTH behaviors consistently.
  • Partners where needed for additional support.
  • Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs.
  • Promotes Findmore and other programs intended to drive sales and enhance customer service.
  • Completes checkout processes including returns and re-ticketing.
  • Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
  • Proactively calls for assistance when additional help is needed in checkout.
  • Utilizes Point of Sale on Mobile Warrior device to support line management.
  • Assists with Omnichannel efforts as needed.
  • Assists with recovery, put backs and fitting room maintenance as needed.
  • Participates in annual inventory processes
  • Supports company shrink and safety initiatives.
  • Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.
  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
  • If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
  • All associates are eligible for an associate discount on JCPenney merchandise.
  • For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
  • All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
  • For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
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