Cashier - Myrons

Caesars Entertainment•Pompano Beach, FL

18d•Onsite

About The Position

General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Appropriately use all related equipment, including cash registers, Micros, and credit card machines. Accurately collect payment for meals and give change when needed. Assign wait staff to service guests where seated. Answer phone, greet guests, and keep track of seat availability in restaurant. Assist wait staff. Assist with bussing and resetting tables. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Perform all duties of O&H Attendant through a support and relief capacity. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner, including host area, stairway, and entrance to restaurant and elevator. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Responsibilities Operating Principles: Ensure at all times operating principles are being adhered to: Clean – Keep all areas clean and pristine; Safe – Follow all safety policies and procedures; Friendly – Use customer courtesy skills of See Say Smile to provide superior guest service; Fun – Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology : MICROS cash register system; telephone; credit card machine; desktop computer; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms.

Requirements

A high school diploma or GED equivalent is preferred.
Must be at least 18 years of age.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of arithmetic and its application.
Managing one's own time and the time of others.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Adjusting actions in relation to others' actions.

Responsibilities

Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
Appropriately use all related equipment, including cash registers, Micros, and credit card machines.
Accurately collect payment for meals and give change when needed.
Assign wait staff to service guests where seated.
Answer phone, greet guests, and keep track of seat availability in restaurant.
Assist wait staff.
Assist with bussing and resetting tables.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Perform all duties of O&H Attendant through a support and relief capacity.
Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Keep work area in a clean and orderly manner, including host area, stairway, and entrance to restaurant and elevator.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
Perform other duties as assigned or reasonably requested by any member of management.
Ensure at all times operating principles are being adhered to: Clean – Keep all areas clean and pristine; Safe – Follow all safety policies and procedures; Friendly – Use customer courtesy skills of See Say Smile to provide superior guest service; Fun – Be interactive with all internal and external guests while maintaining professional standards.