About The Position

The Cashier Team Member at Whole Foods Market plays a crucial role in providing exceptional customer service during the check-out process. This part-time seasonal position involves operating cash registers, bagging groceries, and assisting customers at the service desk while maintaining a positive company image and adhering to health and safety regulations. Team Members are expected to support the company's core values and participate in various customer service initiatives.

Requirements

  • Demonstrates patience in dealing with customers and Team Members.
  • Maintains proficiency with the Cashier Code Book and PLUs.
  • Strong basic math skills.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
  • Strong attention to detail.

Responsibilities

  • Checks out customer groceries efficiently and accurately.
  • Upholds government regulations concerning sale of alcoholic beverages and taxation.
  • Follows proper check, ATM, and credit procedures.
  • Uses proper tares procedures when ringing up scalable items.
  • Cleans and stocks Front End areas, including own register - changing tapes and ribbon as necessary.
  • Follows all cash handling procedures - meeting and exceeding regional cashier variance policy.
  • May assist with training of new Cashier and Cashier Assistant Team Members.
  • Assists supervisor in controlling customer flow and backed up lines - helping reduce customer waiting time.
  • Proactively participates in company programs as directed by leadership.
  • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store or company leadership.

Benefits

  • Eligible for a base rate increase after 90-day anniversary for new entry level Team Members who successfully complete their first 90-days of employment.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Food and Beverage Retailers

Education Level

Master's degree

Number of Employees

10,001+ employees

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