Cashier Supervisor

K1 Speed • Medley, FL

312d

About The Position

The primary purpose of this job is to ensure that all cashiers and front end staff provide a fun, informative, efficient, and exciting racing environment for our customers. This role involves overseeing the daily operations of the front desk and café, ensuring that staff perform their duties safely and professionally, and maintaining a clean and safe environment for both customers and employees.

Requirements

• High school diploma or general education degree (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Ensure that all cashier personnel perform their assigned duties safely, effectively, enthusiastically and professionally.
• Ensure that the daily bathroom check log is completed by all staff members.
• Coordinate with Assistant and General Managers regarding disciplinary and operational issues.
• Prepare front desk and café prior to opening.
• Instruct new customers on race package options, pricing and the general flow.
• Maintain an orderly and speedy flow while ensuring great customer service.
• Supervise ongoing transactions in both the café and front counter while enforcing policies and procedures.
• Respond to emergency situations as they arise.
• Ensure that the front desk, lobby and café areas remain clean and safe environment.
• Perform/delegate specific facility cleaning and maintenance duties as assigned by management.
• Check/perform that closing duties are being performed to secure the front desk and café and prepare for the following day's operation.
• Ensure proper discount/coupon/gift card procedures are implemented, up to date and being followed.
• Conduct and supervise the training of new staff.
• Help oversee, maintain and organize the retail and concessions areas.

What This Job Offers

• Job Type: Full-time
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED
• Number of Employees: 251-500 employees