Cashier Runner

Terry Black s Barbecue LLC•Lockhart, TX

41d•Onsite

About The Position

Smoko Loco, located inside Big Bob’s Bowling, is looking for a friendly, reliable Cashier/Runner to join our team. In this role, you will be responsible for processing transactions, assisting guests at the ordering window, and helping ensure every customer receives fast, accurate, and welcoming service. As the first point of contact for many guests, the Cashier/Runner plays an important role in creating a positive dining experience. This position involves taking orders, answering menu questions, recommending food and beverages, and coordinating with the kitchen team to ensure orders are prepared correctly and efficiently. The role also includes supporting servers and maintaining a clean and organized dining environment. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced food service and entertainment environment.

Requirements

Friendly and outgoing personality with strong hospitality skills
Excellent customer service and communication abilities
Basic math skills and ability to handle cash transactions accurately
Strong attention to detail when entering orders and processing payments
Ability to work efficiently in a fast-paced environment
Strong organizational skills
Ability to work both independently and as part of a team
High school diploma or GED preferred
Food Handler’s Licenserequired
Previouscashier or restaurant experience preferred but notrequired
Knowledge of proper food handling procedures
Must be able to work nights, weekends, and holidays as needed
Must be comfortable working in a fast-paced restaurant and entertainment environment
Ability to stand for extended periods of time
Ability to move quickly between the register, service window, and guest areas
Ability tolift upto 25 pounds when necessary
Comfortable working in a busy, high-energy environment

Responsibilities

Greet guests warmly at theSmokoLoco ordering window and provide excellent customer service.
Process cash, credit card, and electronic transactions accurately and efficiently.
Accurately take customer orders and enter them into the point-of-sale (POS) system.
Answer guest questions about menu items, ingredients, and daily specials.
Maintain strong knowledge of menu items, including meats, sides, and beverages,in order tomake recommendations and upsell add-ons.
Coordinate with kitchen staff and team members to ensuretimelyandaccurateorder preparation.
Deliver food to guest tables when servers are busy andassistwith overall service flow.
Welcome guests, escort them to tables when needed, and provide menus.
Serve complimentary snacks to guests once they are seated.
Clear dirty plates, utensils, and glassware from tables as needed and transport items to the kitchen area.
Prepare tables for incoming guests by wiping spills, clearing crumbs, replacing soiled linens, and resetting tableware, napkins, and condiments.
Wrap utensils in napkins andmaintainadequate supply for service.
Ensure the server station and bar area remain clean, organized, and properly stocked.
Arrange tables and chairs to accommodate larger groups of guests.
Respond to guest requests promptly and notify management of any complaints or concerns.
Maintain a clean, organized, and stocked cashier and service area.
Ensure proper handling and storage of cash, receipts, and register supplies.
Support team members during busy service periods to ensure smooth operations.
Completeadditionaltasks andresponsibilitiesassigned by management.