Cashier Receptionist

D.A. Davidson • Carlsbad, CA

98d • $45,000 - $54,000

About The Position

D.A. Davidson Companies is currently seeking a reliable, enthusiastic, organized, and client-service focused Cashier Receptionist to join our branch. As part of a larger branch office, this Cashier Receptionist is primarily responsible for executing financial services cashiering duties as well as performing receptionist duties, and administrative support for the Branch Operations Manager and/or Branch Manager. This branch-critical role requires attention to detail, outstanding client service skills, and a high level of integrity and confidentiality with respect to client, advisor, branch and company information.

Requirements

• High School diploma, GED or comparable work experience. Post-Secondary education preferred.
• Prior industry experience a plus.
• Excellent communication (written and verbal), problem solving and client service skills.
• Strong attention to detail and accuracy with the ability to perform semi-advanced math.
• Proficient computer skills (working knowledge of Microsoft Word, Excel and Outlook).
• Ability to manage multiple demands and competing priorities in a deadline-oriented environment.
• Ability to communicate in a clear and service-oriented manner.
• Ability to proactively work with both external and internal clients.
• Ability to maintain regular, predictable attendance.

Responsibilities

• Provides professional, courteous service at all times to ensure internal and external client satisfaction.
• Maintain a working knowledge of Branch Guide to Operations and ensures adherence to all Branch, Firm and Compliance policies, procedures, rules and regulations.
• Process stock certificates and check deposits, and issue and mail client checks with a high degree of accuracy.
• Maintain daily cashiering file according to established procedures.
• Assist with planning and execution of various events (such as holiday parties and client appreciation events) for the branch.
• Manage incoming calls and provide information as appropriate.
• Participate in various weekly and monthly meetings. Prepare and disseminate information to appropriate personnel as requested.
• Understand and utilize the Firm’s desktop systems and applications and their related functionality as it applies to client service and business enhancement.
• Provide backup for other support positions in the branch as assigned.
• Perform any other duties and special projects as necessary.

Benefits

• Medical, Dental and Vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional Development Opportunities
• Tuition Reimbursement ($15,000 lifetime cap)
• Charitable gift-matching program
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED