A person working as a cashier, receptionist, or general office position has the following essential duties (with others assigned as needed): Greets showroom customers and determines the nature of their visit. Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. Communicates with callers and visitors in a professional, friendly, and efficient manner. Obtains basic demographic information about each customer using a method established by the dealership. Enters data into prospect tracking system and runs prospect reports for managers weekly. Communicates messages to the appropriate parties in a timely manner. Types memos, correspondence, reports, and other documents. Assists with clerical duties as requested. Accepts payments, processes related paperwork, ensures paperwork is filed (or scanned) appropriately