Cashier/Receptionist | Admitting | 32hrs/week

Sanford Health • Bemidji, MN

113d • $17 - $24

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. The position involves greeting patients, verifying patient demographics to accurately register and/or schedule patients, and taking care of related paperwork. It includes creating electronic patient files, providing, scanning, and routing necessary patient forms and documents.

Requirements

• Post secondary education or equivalent training in a healthcare or business related field is required.
• Must have at least 1 year of applicable experience.
• Requires excellent customer service skills and the ability to empathize with patients.
• Working knowledge of medical terminology and professional written communication.

Responsibilities

• Greets patients and verifies patient demographics.
• Creates electronic patient files and manages related paperwork.
• Educates patients and captures signatures on necessary paperwork.
• Establishes and assigns financial responsibility and assists with arrangements.
• Collects co-payments, pre-payments, and payments on account balances.
• Addresses and resolves registration issues, including work queue errors and denied insurance claims.
• Operates multi-line telephones and may serve as a switchboard operator.
• Prepares and coordinates charts and organizes supporting provider documents.
• Discusses pre-payment responsibilities and initiates patient financial assistance.
• Tracks patient visits and collaborates with patient financial services.
• Works on weekly and monthly reports and compiles, distributes, administers, and scores assessments.
• Coordinates Telemed appointments and maintains provider schedules.
• Handles charge entry/billing and charge verification.
• Makes reminder calls for appointments and assists with hospital admissions.
• Maintains confidentiality of sensitive information and displays professionalism.

Benefits

• Shift differential pay
• Dynamic and engaging work environment
• Flexibility to keep mornings free for personal commitments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree