Cashier/Player Services Rep - Full-Time

Churchill Downs Inc.Erie, PA
46dOnsite

About The Position

Step into the action! As a vital part of the team, this candidate keeps the excitement going by handling every financial transaction with precision and flair - from cashing out gaming vouchers to exchanging chips for big wins. They ensure every dollar counts (literally!) and make sure all transactions are smooth, secure, and perfectly documented.

Requirements

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Must possess intermediate PC skills. Microsoft Office experience required.
  • Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
  • High School Diploma or equivalent.

Responsibilities

  • Candidate performs check cashing, customer deposit and withdrawal transactions, makes change for guests, exchange chips, sports vouchers, or gaming vouchers for cash.
  • Candidate will prepare customer jackpots, W2G, W9's and all other tax forms. Candidate will also service the Table Games Department with all appropriate tax forms.
  • Candidate will issue slot counter checks when assigned to a front window.
  • Candidate will post all information in the casino accounting system.
  • Candidate is accountable for all transactions and balances daily to assure accuracy.
  • Prepares AML entries for compliance.
  • Candidate enrolls new members in the Players' Club and answers account questions. Must have a thorough knowledge of the point system.
  • Candidate may assist with promotional giveaways.
  • Will accept the occasional donations for charitable promotions. Candidate is accountable for obtaining a cash bank and reconciling sales.
  • Must be knowledgeable on kiosk functions and promotions.
  • Performs other duties as assigned.

Benefits

  • Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
  • Accrual of Paid Time Off for FT and PT
  • 401k with Company Match - 100% vested at sign up
  • Company Stock Purchase Plan
  • Team Member Engagement
  • Team Member Referral Plan

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Amusement, Gambling, and Recreation Industries

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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