Cashier - Northridge Mall

JC Penney • Salinas, CA

113d

About The Position

As a Cashier you are accountable for the customer service and sales experience including maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Requirements

• Solve problems and make smart decisions that drive sales, profit or customer service.
• Execute work efficiently and effectively.
• Inspire strong performance in yourself and others.
• Provide great customer service.
• Cooperate and build positive, inclusive and respectful relationships.
• Take accountability for your actions and outcomes.
• Proactively find ways to improve the customer experience.
• Show the confidence and courage to do what's right.
• Take action with energy and urgency.

Responsibilities

• Greet and assist customers while providing excellent customer service.
• Demonstrate WORTH behaviors consistently.
• Partner where needed for additional support.
• Actively and enthusiastically engage customer while working to resolve problems and assist with credit, rewards and gift card programs.
• Promote Findmore and other programs intended to drive sales and enhance customer service.
• Complete checkout processes including returns and re-ticketing.
• Assist with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
• Proactively call for assistance when additional help is needed in checkout.
• Utilize Point of Sale on Mobile Warrior device to support line management.
• Assist with Omnichannel efforts as needed.
• Assist with recovery, put backs and fitting room maintenance as needed.
• Participate in annual inventory processes.
• Support company shrink and safety initiatives.
• Meet established performance standards for the role on a consistent basis.

Benefits

• Competitive benefits package including medical/dental/vision.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Additional compensation for associates scheduled to work on designated holidays.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Number of Employees: 5,001-10,000 employees