Cashier Lead Associate

Ace Hardware•Delmont, PA

58d

About The Position

Join a team where leadership, service, and community come together. Ace Hardware Thrift Supply in Delmont is looking for friendly, dependable, and customer-focused individuals to join our team as a Cashier Lead Associate. As a Cashier Lead Associate, you'll play a key role in creating a welcoming shopping experience - greeting shoppers, processing transactions accurately, and ensuring every checkout experience is quick and pleasant. You'll also help maintain a clean, organized checkout area, assist with bagging purchases, and support the team with stocking and merchandising when needed. What to Expect Hands-on customer service - Work directly with customers, answer questions, and help neighbors find the right solutions for their projects A team-driven workplace - Collaborate with supportive teammates in a fast-paced, energetic environment where the day goes quickly Growth from day one - Receive training, product knowledge, and customer service skills that can grow into long-term retail or management opportunities Pride in wearing the Ace name - Free uniform shirts, vests, and more so you can represent the brand and feel part of the team Work-life balance - Enjoy rotating weekends off while still being part of a business that serves the community every day Ace Hardware Thrift Supply is your locally owned, community-focused hardware retailer in southwestern Pennsylvania. As part of the Ace Hardware family, we're committed to delivering friendly service, trusted expertise, and quality products every neighbor can rely on. More than a hardware store, we're a place to grow skills, build lasting careers, and make a difference in the community we serve. When you join Ace Hardware Thrift Supply, you're not just starting a job - you're joining a team that cares.

Requirements

Strong numerical skills with the ability to quickly and accurately handle cash, make change, and process transactions
Strong communication and people skills with a customer-first mindset
Flexible availability including evenings, weekends, and holidays
Physically able to work on your feet for extended periods
Basic computer skills and ability to learn store point of sale software
Reliable, proactive, and adaptable in a fast-paced environment
Detail-oriented and able to manage multiple tasks

Responsibilities

Checkout & Transactions - Operate the cash register accurately and efficiently to process sales, returns, and exchanges. Handle cash, credit, and other payment methods following store policies. Ensure each transaction is completed with friendly, attentive service
Customer Experience - Greet every customer warmly, answer basic product or store questions, and direct shoppers to the right department or associate when needed. Make the checkout process quick, smooth, and positive - representing Ace's values of service and community in every interaction
Store Appearance - Maintain a clean, organized, and well-stocked checkout area. Ensure bagging supplies are replenished, promotional materials are displayed, and impulse merchandise is neatly arranged
Store Operations Support - Assist with returns, price checks, gift cards, and Ace Rewards enrollment. Support daily tasks like opening/closing preparation and stocking front-end merchandise. Follow store procedures and help maintain a safe, organized workspace.
Teamwork & Communication - Work collaboratively with team members and take direction from supervisors. Communicate effectively, ask questions, and contribute to a respectful, team-oriented workplace
Learning & Development - Participate in ongoing training to build product knowledge, customer service skills, and operational understanding. Be open to feedback and development opportunities to grow within the company