Hospitality

High 5 Hospitality•Milford, DE

10d•$15 - $17•Onsite

About The Position

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands. Position Overview Our Cashiers/ Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers/ Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.

Requirements

Excellent Communication Skills: Ability to engage with guests effectively and provide helpful information.
Attention to Detail: Accuracy in processing transactions, handling cash, and understanding the numbering sequence of all tables.
Basic Math Skills: Competence in performing calculations for transactions and providing change.
Basic Computer Skills: Familiarity with point-of-sale (POS) systems
Customer Service Orientation: Strong focus on delivering a positive experience, demonstrates strong interpersonal skills, and the ability to handle guests inquiries and complaints effectively.
Previous experience in a cashier or restaurant role is preferred but not required.
Fast-paced restaurant environment, often requiring evening and weekend availability.
Standing for long periods and occasional lifting of light to moderate items.
Ability to access online scheduling apps.

Responsibilities

Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.
Escort them to their tables, accommodate special seating requests for guests whenever possible.
Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.
Greet guests warmly, answer questions about menu items, and assist with order placement.
Ensure accuracy in processing orders, including special requests or modifications.
Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts.
Hourly checks and cleanings of restrooms.
Alert management to low stock levels for items needed at the register, such as receipt paper or bags.
Assist kitchen or front-of-house staff during busy periods as needed.