Cashier Food & Beverage

EOSOrange Beach, AL
2dOnsite

About The Position

As a Cashier, you will be the first point of contact for guests at our dining outlets, providing excellent customer service while handling transactions efficiently. This is a great opportunity to work in a fun, fast-paced resort environment, assisting guests as they enjoy our accommodations, waterpark, mini golf, and other amenities.

Requirements

  • Previous cashier, food service, customer service or prior hospitality experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle transactions quickly and accurately.
  • Basic math skills and attention to detail.
  • Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
  • Ability to operate a keyboard and Point of Sale equipment and procedures to handle cashier functions.
  • Maintain a professional appearance.
  • Availability to work flexible shifts, including evenings, weekends, and holidays.
  • Must be able to stand for extended periods and occasionally lift up to 25 lbs.

Nice To Haves

  • Previous cashier, food service, customer service or prior hospitality experience preferred.

Responsibilities

  • Greet guests warmly and provide outstanding customer service.
  • Accurately process transactions, including cash, credit cards, and resort payment systems.
  • Operate the point-of-sale (POS) system to enter orders and issue receipts.
  • Maintain cleanliness and organization at the cashier station.
  • Assist with answering guest inquiries about the menu, resort amenities, and promotions.
  • Ensure compliance with food safety and handling guidelines.
  • Assist with light food and beverage preparation or stocking as needed.
  • Work collaboratively with kitchen staff and servers to ensure a smooth dining experience.
  • Handle guest concerns or complaints professionally and escalate issues when necessary.
  • Balance house bank at the end of the shift.
  • Retrieves and store bank per resort guidelines.

Benefits

  • Competitive pay and employee discounts.
  • PTO, paid holidays, health benefits plans, 401(k) and company match, life insurance, maternity/paternity leave, and discounted travel program benefits for team members, plus more!
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