Cashier / Customer Service
About The Position
We are looking for someone to help carry out what we do best -- make amazing fried chicken, served in a fast-paced, community driven environment. This person will be front and center with our guests. You will be the face of Hotboys. You must be good with people, personable, and love to make them feel welcome. We are looking for creativity, originality, and flair. Do you have what it takes? World Famous Hotboys is seeking a friendly and reliable FOH Cashier/Customer Service to join our team and provide excellent service to our customers. You will be responsible for greeting guests, taking food orders, handling cash and credit card payments, and providing a high level of customer service to ensure that our guests have a memorable Hotboys experience. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.
Requirements
- Excellent communication and customer service skills
- Ability to multitask and handle a high-volume workload
- Ability to work efficiently in a fast-paced environment
- Must be able to stand, walk and stay on his/her feet for prolonged periods of time
- Lift up to 75 pounds at a given time
- Must be able to write (take orders from guests) and work either an adding machine or a Point of Sale (P.O.S.) screen that requires repetitive motion
- Must be courteous, smile frequently, and express cheerful disposition at all times
- Must be able to engage guests in friendly, warm and light conversation
Responsibilities
- Greet guests upon arrival
- Process customer orders, including handling cash and credit card payments accurately
- Ensure all orders are prepared and packed correctly in a timely manner
- Provide excellent customer service, including answering questions and providing recommendations
- Perform light cleaning duties, such as wiping down tables and sweeping the floor
- Help maintain a clean and organized dining room
- Follow all safety and sanitation policies and procedures
- Other duties as assigned
Benefits
- Employee Discount
- Flexible Schedule
- Health Insurance
- Retirement Plan (CalSavers)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
