Cashier/Customer Service

Lady Di's Cookies • Santa Clarita, CA

448d • $33,280 - $33,280

About The Position

We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with inquiries. Your ability to engage with customers and promote products will contribute significantly to our store's success.

Requirements

• Proven experience in customer service or retail sales is preferred.
• Strong phone etiquette skills for handling customer inquiries.
• Familiarity with POS systems and cash handling procedures.
• Ability to upsell products effectively to maximize sales opportunities.
• Bilingual abilities are a plus, enhancing communication with diverse customers.
• Basic knowledge of retail math for inventory management is advantageous.
• Excellent interpersonal skills with a focus on customer satisfaction.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Nice To Haves

• Bilingual abilities are a plus, enhancing communication with diverse customers.

Responsibilities

• Greet customers warmly and assist them with their shopping needs.
• Operate the Point of Sale (POS) system efficiently for transactions.
• Handle cash, credit, and debit transactions accurately.
• Provide information about products and services, answering any customer questions.
• Upsell and promote additional products to enhance customer experience.
• Maintain a clean and organized checkout area.
• Stock shelves and ensure that merchandise is displayed attractively.
• Assist in supervising junior staff members as needed.
• Utilize retail math skills to manage inventory and sales reports.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed