Thorntons - Nashville, TN

posted about 1 month ago

Part-time,Full-time - Entry Level
Nashville, TN
Gasoline Stations and Fuel Dealers

About the position

Thorntons is seeking Guest Service Representatives to provide exceptional customer service and support in a fast-paced retail environment. The role involves cashiering, maintaining merchandise, and ensuring a positive experience for guests. This position is part-time and offers flexible scheduling, making it ideal for individuals looking to balance work with other commitments.

Responsibilities

  • Ring all sales as covered in the operations procedures
  • Assure proper sale and accounting of money orders/lottery during shift
  • Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies
  • Accurately account for price overrides, store use of merchandise, voids, returns and waste
  • Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted
  • Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
  • Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms
  • Advise store management of any maintenance or safety problems

Requirements

  • Ability to complete a pre-employment criminal background check
  • Excellent customer service skills
  • Be flexible and able to multitask in a fast paced environment
  • Willing to work a flexible schedule including days, evenings, weekends and holidays

Nice-to-haves

  • Experience in customer service, cashier, restaurants, fast food service, kitchen, cook, server, full service, grocery, retail, hospitality, and beverage

Benefits

  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Referral program
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