About The Position

The Guest Service Representative at Thorntons is responsible for providing exceptional customer service, maintaining retail merchandise, and supporting store goals. This part-time role involves cashier duties, retail support, and ensuring a pleasant experience for guests. The position offers a competitive hourly wage with opportunities for growth within the company.

Requirements

  • Ability to complete a pre-employment criminal background check.
  • Excellent customer service skills.
  • Be flexible and able to multitask in a fast-paced environment.
  • Willing to work flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

  • Experience in customer service, cashier, restaurants, fast food service, kitchen, cook, server, full service, grocery, retail, hospitality, and beverage.

Responsibilities

  • Ring all sales as covered in the operations procedures.
  • Assure proper sale and accounting of money orders/lottery during shift.
  • Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
  • Accurately account for price overrides, store use of merchandise, voids, returns and waste.
  • Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted.
  • Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
  • Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms.
  • Advise Store management of any maintenance or safety problems.

Benefits

  • FREE Shift Meals and Dispensed Beverages
  • Health, Dental and Vision Benefits
  • 401(K) with company match
  • Team Member Referral Bonuses
  • Paid time off
  • Team Member Discounts
  • Opportunity for growth

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Gasoline Stations and Fuel Dealers

Education Level

No Education Listed

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