Job Description Purpose: The cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customer's last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis. Duties and Responsibilities: * Calculate the customer's bill using the dealership's computer system. * Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. * All personal checks are to be guaranteed. Any checks failing to guarantee must be approved by management. * Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment. * Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift. * Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price. * Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual. * Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication. * Give cash refunds accurately to customers for approved returned merchandise. * Maintain service files timely. * Perform receptionist duties as requested. * Perform other duties as assigned by management. * Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Salary: $19 / hr based on experience (The Cashier Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $19.00.)
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Industry
Motor Vehicle and Parts Dealers
Number of Employees
5,001-10,000 employees