Cashier Casino Services- Full Time (Harrah's Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for the operation of assigned window, which includes, but is not limited to, currency exchanges, jackpot payouts and the redemption of chips, gaming vouchers, coupons and comps. Verifies assigned funds at the beginning and end of each shift. Ensures accountability of all transactions through verification and documentation of exchanges. Responsible for adhering to all Anti-Money Laundering procedures. Performs functions of a Pit Clerk and/or Line Facilitator, if assigned. Promotes positive interaction with guests and employees at all times. Provides a fun-filled, entertaining environment for guests through flawless delivery and execution of service. Participates in the operation of the multi-casino Bad Beat system. Performs cash advance and check cashing transactions.
Requirements
- High school diploma or equivalent required
- Ability to read and write English
- Must be able to demonstrate proficiency in basic computer skills
Nice To Haves
- Prior cash handling experience preferred
Responsibilities
- currency exchanges
- jackpot payouts
- redemption of chips, gaming vouchers, coupons and comps
- verifying assigned funds
- accountability of all transactions through verification and documentation of exchanges
- adhering to all Anti-Money Laundering procedures
- Performs functions of a Pit Clerk and/or Line Facilitator, if assigned
- cash advance and check cashing transactions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
