Cashier Casino Services III- Full Time (Caesars Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for the operation of assigned window, which includes, but not limited to; currency exchanges, jackpot payouts and the redemption of chips, gaming vouchers, coupons and comps. Verifies assigned funds at the beginning and end of each shift. Ensures accountability of all transactions through verification and documentation exchanges. Issues and redeems counter checks. Operates bank, if assigned according to procedures. These banks include; Main, Chip and Check banks. Performs cash advance and check cashing transactions. Performs customer deposit transactions. Performs the function of a Pit Clerk and/or Line Facilitator as assigned. Responsible for adhering to all Anti-Money Laundering procedures. Assist in the training of cashiers to work window and bank functions. Fosters a team environment and takes a leadership role in departmental initiatives. Promotes positive interaction with guests and employees at all times. Provides a fun-filled, entertaining environment for our guests through flawless delivery and execution of service. Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.
Requirements
- High school diploma or equivalent required
- Ability to read and write English
- Prior experience as a Casino Cashier ll or related position required
- Must be able to demonstrate proficiency in basic computer skills
Responsibilities
- Demonstrates superior customer service skills
- Operates assigned window for currency exchanges, jackpot payouts, and redemption of chips, gaming vouchers, coupons and comps
- Verifies assigned funds at the beginning and end of each shift
- Ensures accountability of all transactions through verification and documentation exchanges
- Issues and redeems counter checks
- Operates bank according to procedures
- Performs cash advance and check cashing transactions
- Performs customer deposit transactions
- Performs the function of a Pit Clerk and/or Line Facilitator as assigned
- Adheres to all Anti-Money Laundering procedures
- Assists in the training of cashiers
- Fosters a team environment and takes a leadership role in departmental initiatives
- Promotes positive interaction with guests and employees
- Provides a fun-filled, entertaining environment for guests
- Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
