Cashier Casino Services II- Full Time (Harrahs Atlantic City)

Caesars Entertainment • Atlantic City, NJ

402d

About The Position

The position involves providing exceptional customer service in a gaming environment, ensuring guest satisfaction through positive interactions and efficient service. The role includes handling various financial transactions, maintaining accountability, and promoting loyalty programs while creating a fun and engaging atmosphere for guests.

Requirements

• High school diploma or equivalent required.
• Ability to read and write in English.
• Prior cash handling experience preferred.
• Proficiency in basic computer skills.

Responsibilities

• Demonstrate superior customer service skills and maintain a positive attitude.
• Create an atmosphere of luck and celebrate guest wins.
• Greet guests warmly and anticipate their needs for fast service.
• Check for guest satisfaction and resolve service issues effectively.
• Promote Caesars Rewards programs and card membership.
• Operate assigned window for currency exchanges, jackpot payouts, and other transactions.
• Verify assigned funds at the beginning and end of each shift.
• Ensure accountability of all transactions through verification and documentation.
• Issue and redeem counter checks and perform cash advance transactions.
• Adhere to Anti-Money Laundering procedures and promote positive interactions with guests.
• Participate in the supervision and operation of Caesars multi-casino Bad Beat system.

Benefits

• Exceptional service and memorable experiences for guests.
• Commitment to community and team members.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED