Cashier and Customer Service

Frontier Wok too • Burbank, CA

447d • $33,280 - $33,280

About The Position

We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include managing transactions, assisting customers with their inquiries, and ensuring a pleasant shopping experience. The ideal candidate will possess strong communication skills and a passion for sales.

Requirements

• Previous experience in retail or customer service is preferred but not required.
• Strong communication skills with the ability to engage effectively with customers.
• Bilingual candidates are encouraged to apply as it enhances our service capabilities.
• Familiarity with cash register operations and retail math is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A positive attitude and willingness to learn are essential for success in this role.

Nice To Haves

• Bilingual
• Food handling experience
• Retail math knowledge

Responsibilities

• Greet customers warmly and provide assistance as needed to enhance their shopping experience.
• Operate the cash register efficiently, processing transactions accurately and quickly.
• Maintain knowledge of current promotions, products, and services to effectively upsell and cross-sell items.
• Assist in stocking shelves and organizing merchandise to ensure the store is visually appealing.
• Handle customer inquiries and resolve issues promptly while maintaining a positive attitude.
• Utilize phone etiquette when responding to customer calls or inquiries.
• Perform basic retail math calculations to ensure accurate transactions and inventory management.
• Collaborate with team members to achieve sales goals and maintain high standards of customer service.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed