Cashier - 30 hrs/wk

New Seasons Market • Portland, OR

168d • $18 - $25

About The Position

New Seasons Market began in 2000 as a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region's farmers, ranchers, growers and makers. Today we are part of Good Food Holdings; a collection of regional specialty grocers committed to serving our communities with the highest quality of products and great service, where our goal remains the same: to build community through good food. Accordingly, we seek skilled team members who share the same commitments and who appreciate the fact that New Seasons Market celebrates diverse backgrounds and experiences.

Requirements

• Previous customer service, food service, retail or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Knowledge of retail Front End and/or cash-handling experience highly preferred.
• Entry level experience with MS Office.
• Working knowledge with POS, inventory or other retail specific software preferred.

Responsibilities

• Operates cash register and point-of-sale systems, processes and bags customer orders, and performs carry-outs.
• Provides exceptional customer service and contributes to a positive and collaborative team environment.
• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values and demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Gives and receives feedback in a constructive manner demonstrating company 'Speak Up & Listen' culture.
• Conserves company resources and works in a manner consistent with company mission, vision and values.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
• Observes all company rules and policies and understands and complies with specific department or location guidelines.
• Demonstrates sound judgment and decision-making in completing job-related tasks.
• Rings up and bags groceries using company taught best practices and customer preference.
• Assists customers in the Self-checkout (SCO) area through high levels of customer engagement.
• Prepares Front End department for store opening and closing.
• Accountable for following cash handling, register and return procedures.
• Complies with alcohol sales regulations.
• Processes returns per policy and requests assistance from lead or management for complex returns.
• Uses Front End resource guide and store walks to learn PLUs and accurately process customer orders.
• Keeps cash drawer organized throughout shift.
• Assists with product go-backs, re-stocks, rotates and faces products with attention to quality and expiration dates.
• Responsible for assisting customers with container returns and overall upkeep of bottle count and recycling areas.
• Maintains cleanliness, organization and rotation of all areas, products and supplies.
• Maintains awareness of current ads, promotions, holidays and events.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits for full-time staff
• 401(k) program for eligible staff
• Accrued PTO from the first day of employment
• Paid holidays depending on schedule and tenure
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers