Cash Receivable Technician (Accounting Technician, Senior)

Oregon Health & Science UniversityPortland, OR
90d

About The Position

This position has a direct impact on cash collections, reimbursement, days of revenue, net revenue, and customer service. The role involves responsibilities related to electronic and wire payments, ensuring accurate and timely posting of ERA insurance payments, and managing complex data entry tasks. The position requires independent judgment and decision-making to ensure accuracy in financial postings and customer service interactions.

Requirements

  • Completion of Associate’s degree in accounting/bookkeeping and 1 year of experience; OR
  • Two years of accounting technician/bookkeeping experience; OR
  • Equivalent combination of education and experience.

Nice To Haves

  • Hospital business office experience.
  • Customer service experience.
  • Data entry key touch experience (125 spm with accuracy) and typing with 45wpm.
  • Ability to use multiple system applications including Epic Resolute Hospital Billing, Epic Resolute Professional Billing, UKG/Kronos, Word, Excel, Microsoft Office Suite, Outlook, bank websites, insurance websites, and ODC website.

Responsibilities

  • Responsible for the accurate and timely posting of over 20 ERA insurance companies.
  • Receive daily wire payment from the bank and reconcile with correct payment in EPIC.
  • Print needed reports in EPIC for account reconciliation and ensure all payments are posted.
  • Research and resolve errors in payment postings.
  • Analyze accounts and remits for complex payments, take-backs, and punch credits.
  • Contact insurance/third party or patient as necessary.
  • Perform complex data entry and access bank website for balancing and deposit reporting.
  • Process insurance lock box service work by posting ERA payments accurately and timely.
  • Research and transfer payments from lockbox clearing accounts to correct patient accounts.
  • Respond to inquiries about cash handling, payments, and deposits.
  • Accurately report work and complete deposit forms for Oracle entry.
  • Monitor multiple EPIC clearing accounts and ensure timely clearing of entries.
  • Manually post payments to patient accounts from non-ERA remits.
  • Prepare posted batches for scanning by an offsite service.
  • Open insurance and patient payments, reviewing checks for deposit ability.
  • Create and maintain Excel spreadsheets, including complex macros.
  • Update and create procedures for work processes.
  • Perform as backup for other cash duties.
  • Work ODC meeting daily vendor requirements and timelines.
  • Pull bank card reports from bank sites and post/process to correct patient accounts.

Benefits

  • Healthcare covered 100% for full-time employees and 88% for dependents.
  • $25K of term life insurance provided at no cost to the employee.
  • Two separate above market pension plans to choose from.
  • Vacation - up to 200 hours per year depending on length of service.
  • Sick Leave - up to 96 hours per year.
  • 8 paid holidays per year.
  • Substantial Tri-Met and C-Tran discounts.
  • Childcare service discounts.
  • Employee discounts to local and major businesses.
  • Tuition Reimbursement and Employee Assistance Program.
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