Cash Processing Center Associate

Bank of Guam•Hagåtña, GU

About The Position

The CPC Associate is responsible for the support of the operational efforts of Cash Processing Center (CPC). This position functions in a highly secured environment and requires the enforcement of strict policies and procedures to protect the assets of the Bank and the Bank’s customers. Ensures that established policies and procedures are followed and that all CPC customers are promptly and professionally served. This position promotes business for Bank of Guam by maintaining good customer service and cross-selling the bank’s products and referring customers to the appropriate team member for new services.

Requirements

Knowledge of Bank services and products
Understanding of related legal and regulatory requirements
Familiarity with Branch functions
Strong interpersonal skills
Well organized
Ability to maintain an effective and efficient workflow
Must be Detail-oriented with basic Math skills
Security conscious
Ability to work in a security confined environment
Must have strong data entry skills and experience.
Ability to work independently
Professional, positive demeanor
Able to lift at least 50 pounds
High School Graduate or equivalent
Minimum of 6 months experience in at least one of the following: cash handling, inventory control, deposit processing, vault balancing, account reconciliation, ATM Processing, cashier experience, or teller experience
Cash handling and balancing experience highly desired.

Nice To Haves

1-2 years teller experience preferred
Experience working in a fast paced environment is a plus.

Responsibilities

Ensure full involvement in the department’s goals.
Engage in professional succession plans.
Engage in team bonding activities.
Engage in community activities.
Proactively role model our bank brand personalities and build meaningful connections with employees, customers and vendors.
Represent/participate in Bank sponsored events and community outreach programs.
Ensure involvement in department’s development, training, and cross-training.
Able to effectively approach department matters.
Consistently focus on professional growth.
Engage in creation of efficient new processes within department.
Prioritize daily tasks.
Effectively & efficiently process merchant customer deposit transactions.
Ability to balance daily cash/coin inventory.
Ability to multi task.
Ability to thoroughly understand and follow thru with department procedures.
Ability to manage scheduled time.
Performs other assigned duties/tasks to meet the needs of the department and/or business.
Assure all procedures and policies and security controls are followed at all times.
Account for, preserve and protect all the assets and interest of the Bank.
Complete all bank mandated training