Cash Poster, 40hrs, Auburn, MA

TaraVista Behavioral Health • Auburn, MA

3d • Onsite

About The Position

Join us as a Cash Poster! Full time 40 hours, onsite Monday-Friday in our Auburn, MA office The Cash Poster is responsible for accurately posting payments and adjustments from various sources, including insurance companies and patients. Reconciling the payments with remittances and other documentation, investigating discrepancies, and ensuring compliance with regulations and payer requirements. Additionally, they provide support to the Billing teams, maintain accuracy in financial data, and identify opportunities for process improvements. They will work closely with the Billing team to ensure accurate payment posting and reconciliation, optimizing operational efficiency and adherence to regulatory standards. As a Cash Poster: Process Payments: Accurately post payments, adjustments, and denials received from insurance companies, patients, and third-party payers into the billing system. Reconciliation: Reconcile posted payments with remittances, Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and other payment documentation to ensure accuracy. Identify Posting Discrepancies: Investigate and resolve discrepancies between posted payments and expected reimbursement amounts, identifying and rectifying posting errors or payment discrepancies. Apply Contractual Adjustments: Apply contractual adjustments and write-offs in accordance with payer contracts and fee schedules to ensure accurate accounts receivable (AR) balances. Research and Resolve Issues: Research and resolve payment posting issues, including unidentified payments, missing payments, and payment rejections, communicating with payers, clients, and management, as necessary. Ensure Compliance: Ensure compliance with healthcare regulations, billing guidelines, and payer requirements related to payment posting processes, including HIPAA and CMS regulations. Maintain Accuracy: Maintain the accuracy and integrity of financial data by performing regular audits and reviews of posted payments and adjustments. Provide Reporting: Generate and distribute reports on cash posting metrics, including cash reconciliation, and payment posting accuracy, to management. Collaborate with Billing Team: Collaborate with the billing team to resolve billing-related issues that impact payment posting, providing support and expertise as needed. Stay Updated: Stay informed about changes in reimbursement policies, payer guidelines, and industry trends related to payment posting and revenue cycle management. Customer Service: Provide excellent customer service for clients and management responding promptly and courteously to inquiries related to payment posting and account balances. Process Improvements: Identify opportunities for process improvements and efficiencies in payment posting workflows, implementing changes to optimize cash flow and revenue cycle performance. Adhere to Deadlines: Adhere to deadlines for payment posting and reconciliation tasks to ensure timely and accurate financial reporting. Documentation: Maintain thorough and accurate documentation of payment posting activities, including notes on payment discrepancies, adjustments, and resolution efforts.

Requirements

• High school diploma or equivalent required
• 1-2 years of experience in revenue cycle management, cash posting, or a related field required
• Proficient in Microsoft Office Suite 365
• Experience with Inpatient Psych and Outpatient services including IOP and OTP
• Strong attention to detail and ability to work independently and as part of a team.
• Excellent communication and problem-solving skills

Responsibilities

• Accurately post payments, adjustments, and denials received from insurance companies, patients, and third-party payers into the billing system.
• Reconcile posted payments with remittances, Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and other payment documentation to ensure accuracy.
• Investigate and resolve discrepancies between posted payments and expected reimbursement amounts, identifying and rectifying posting errors or payment discrepancies.
• Apply contractual adjustments and write-offs in accordance with payer contracts and fee schedules to ensure accurate accounts receivable (AR) balances.
• Research and resolve payment posting issues, including unidentified payments, missing payments, and payment rejections, communicating with payers, clients, and management, as necessary.
• Ensure compliance with healthcare regulations, billing guidelines, and payer requirements related to payment posting processes, including HIPAA and CMS regulations.
• Maintain the accuracy and integrity of financial data by performing regular audits and reviews of posted payments and adjustments.
• Generate and distribute reports on cash posting metrics, including cash reconciliation, and payment posting accuracy, to management.
• Collaborate with the billing team to resolve billing-related issues that impact payment posting, providing support and expertise as needed.
• Stay informed about changes in reimbursement policies, payer guidelines, and industry trends related to payment posting and revenue cycle management.
• Provide excellent customer service for clients and management responding promptly and courteously to inquiries related to payment posting and account balances.
• Identify opportunities for process improvements and efficiencies in payment posting workflows, implementing changes to optimize cash flow and revenue cycle performance.
• Adhere to deadlines for payment posting and reconciliation tasks to ensure timely and accurate financial reporting.
• Maintain thorough and accurate documentation of payment posting activities, including notes on payment discrepancies, adjustments, and resolution efforts.

Benefits

• Medical, Dental, and Vision
• 401(k) match
• Employer paid long term disability (LTD)
• Employer paid life and AD&D Insurance
• Generous Paid Time Off
• Flexible Spending Account
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees