Cash Poster

Promptcare • New Providence, NJ

258d

About The Position

PromptCare is seeking a highly motivated and detail-oriented Cash Application Representative to join our team. The ideal candidate will be responsible for accurately and efficiently processing customer payments and ensuring that all payments are applied to the correct accounts. This is a hands-on supportive position, which is customer service oriented, in a fast-paced environment. If you are a self-starter with a passion for accuracy and customer service, we encourage you to apply for this exciting opportunity. To learn more about our company and our services, please visit us at PromptCare In-home Respiratory and Infusion.

Requirements

• High School or equivalent.
• Excellent oral and written communication skills are required to communicate with patients, colleagues' management, and insurance plan representatives.
• Appropriate computer skills for the position (Microsoft Office Suite) and areas of influence required.
• Strong work ethic with attention to detail and quality, is required.
• Ability to identify and address issues independently.
• Previous experience in Home infusion is preferred.
• Medical Reimbursement knowledge is preferred.
• CPR+ / CareTend experience is preferred.

Responsibilities

• Cash and enter adjustments to accounts receivable, accurately and timely.
• Process customer payments and apply them to the appropriate accounts.
• Investigate and resolve any discrepancies or issues related to customer payments.
• Communicate with customers regarding payment inquiries and issues.
• Collaborate with other departments to ensure accurate and timely processing of payments.
• Maintain accurate records of all cash applications and related transactions.
• Adhere to the monthly, quarterly or annual closing schedule.
• Create daily cash folders in an organized and consistent manner.
• Verify accuracy and make necessary corrections to daily cash tape. Provide correct detail to Accounting Department.
• Reference patient's A/R detail and accurately code cash documents for application.
• Seek assistance of Patient Account Representative to accurately code cash, when required.
• Utilize Batch Control for all cash transactions, balancing each batch.
• Utilize Batch Control for all Adjustments and write-offs, balancing each batch.
• Maintain accurate chronological log of completed cash batches.
• Provide Transaction Log copies to patient Account Representatives, noting incomplete transactions and reason.
• Maintain all transaction documents in an organized manner.
• Provide A/R support, as time allows.
• Complete end-stage collection agency placement procedures (e.g. enter Account indicator, create placement listing of patients, etc.)

Benefits

• Competitive Salary.
• Medical, Dental, Vision Package.
• 401(k) plan (discretionary).
• PTO - Vacation, Sick and Personal days, and paid holidays.
• Employee Referral bonuses & Discount Ticket Program.
• Employee Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED