Cash Office/ Customer Service Desk Associate

Boscov's • Voorhees Township, NJ

395d

About The Position

The Cash Office/Customer Service Desk Associate at Boscov's Department Store plays a crucial role in ensuring smooth cash handling and providing excellent customer service. This position involves reconciling cash receipts, performing audits, and assisting customers with their inquiries and transactions. The associate will work in a fast-paced retail environment, contributing to the overall customer experience and operational efficiency.

Requirements

• Basic math skills are required.
• Prior cash handling experience is necessary.
• Retail and/or banking experience is preferred.
• Ability to operate an adding machine is essential.
• Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management are required.
• Ability to learn computer systems, POS register, and telxon is necessary.
• Availability to work varied days and hours, including evenings and weekends.

Responsibilities

• Reconcile cash receipts and count the safe.
• Perform audits and complete daily paperwork accurately and efficiently.
• Repair registers and answer questions related to the register.
• Provide customer service by completing customer requests and resolving issues in a timely manner.
• Accurately complete all transactions and paperwork, adhering to company policies and procedures.
• Make storewide announcements over the public address system.
• Handle layaway storage, maintain records, receive payments, and release merchandise.

Benefits

• Health insurance
• Dental insurance
• Employee discount
• Opportunities for advancement
• Competitive starting rate
• Weekly pay
• Paid vacations and personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed