Cash Management Flex Role – Cash Deposits Primary

Royal Bank of Canada•Edina, MN

23h•Onsite

About The Position

The Cash Management Flex Role – Cash Deposits Primary position is responsible for providing excellent, accurate and timely customer service to RBC Wealth Management (RBC WM) branches & complexes, C&C (Custody & Cleaning), Operations and Corporate areas for: Cash Operations and Deposit related requests and reports as well as reconciliation of bank accounts department general ledgers and phone queue support. This role also supports the broader Treasury Operations team by cross-training and assisting in other key functions, including money market settlements, and sweep fund transactions., domestic and international wire request reconciliation and processing.

Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Finance, Accounting, or related field preferred.
1–3 years of experience in wire processing, cash management, or related banking operations strongly preferred.
Working knowledge of banking regulations (e.g., Reg E, OFAC, BSA/AML) and payment systems (Fedwire, SWIFT, ACH).
Strong attention to detail, with the ability to work quickly and accurately under time constraints.
Excellent communication skills, including strong verbal, written, and customer service abilities; demonstrated organizational capability.
Ability to adapt and willingness to learn new processes in a fast-paced, team-oriented environment.
Proficiency in Microsoft Office (Word, Excel, Outlook) and banking operations systems.
Ability to handle multiple priorities in a fast paced and deadline driven environment with a high attention to detail and ability to maintain confidentiality.
Ability to work well under pressure in a deadline-oriented environment.
Ability to independently manage daily fluctuations in workload and prioritize to meet department needs.
Banking, brokerage operations, or related experience.

Nice To Haves

4-year degree from an accredited university in business, finance or related field
4+ year business, finance, customer service and/or accounting/securities experience
Securities Licensing (SIE/S99)

Responsibilities

Accurately and efficiently process Cash Operations and Deposit reconciliation, check/ACH returns and various requests related to Treasury Operations; checks and ACHs.
Accept and process returned funds transactions.
Utilize various vendors, Microsoft 365 and RBC applications to complete tasks, review reports and process transactions.
As necessary, research complex requests ranging from suspected fraud to check/ACH returns.
Cross-train in and provide backup support in the following areas: International and Domestic Wire Processing Requests - Initiating, verifying, and reconciling transfers; Money Market Settlements – Recording and confirming money market transactions; Sweep Funds – Monitoring and executing account sweeps in accordance with established agreements.
Maintain detailed and accurate records of all transactions in compliance with internal and external audit requirements.
Identify and recommend process improvements to enhance efficiency, accuracy, and customer service.
Participate in department projects, audits, and testing of new systems or procedures as needed.
Provide excellent internal and external customer service, responding to inquiries professionally and promptly.
Participate in various department projects as a subject matter expert and provide meaningful feedback and contributions to the projects, including testing and troubleshooting system changes and enhancements.
Perform other duties as assigned.

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
The expected salary range for this particular position is $50,000-$80,000 based on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture; Enables collective achievement of our strategic goals; Generates sustainable shareholder returns and above market shareholder value.