About The Position
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Cash Controller, you'll support accurate, efficient operation of the Store's Cash Control office and Business Center. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... understanding of how accurate records affect business success? PASSION FOR RESULTS... a drive for accuracy and efficiency? What is the work? Cash Handling / Financial Functions: - Keeps records of Store financial transactions; ensures office / store funds balance - Assists Cash Controller Lead with consignment inventories - Performs all necessary terminal and bank readings - Prepares / reconciles tills - Visits the sales floor to help with pulls and audits - Researches / resolves store accounting variances - Assists with ordering / maintaining Cash Office supplies and forms - Assists with resolving electronic maintenance / terminal issues - Communicates feedback to cashiers as needed - Assists with resolving electronic maintenance / terminal issues - Communicates feedback to cashiers as needed - Works to achieve department budget and Business Center income - Performs Business Center Representative duties frequently - Performs Checker / Customer Service Assistant duties, as needed Compliance: - Follows all department SOPs and MSB guidelines in the Cash Office / Business Center - Adheres to company security/confidentiality guidelines
Requirements
- Minimum age 18 (mandatory)
- High school diploma or equivalent
- 1+ years of experience in Business Center (preferred)
- Completion of MSB Certification, Checker Training, and SOAP Training
- Proficiency in Checker and Business Center duties / skills
- Strong communication, organization, and customer service skills
- Ability to work in a fast-paced environment that requires detailed, precision work
- Ability to manage multiple priorities and shift focus between tasks, during stressful situations; attention to detail
- Ability to handle confidential information
- Ability to work with customers and Partners and stay attentive to their needs
- Constantly reach at waist, grasp
- Frequently stand, walk, perform fine motor movements
- Occasionally sit, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot
- Occasionally be exposed to ambient temperature and loud noise conditions
- Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Nice To Haves
- 1+ years of experience in Business Center (preferred)
- customer service and communication skills
- ability to handle multiple, concurrent tasks; attention to detail (sometimes during stressful situations)
Responsibilities
- Keeps records of Store financial transactions; ensures office / store funds balance
- Assists Cash Controller Lead with consignment inventories
- Performs all necessary terminal and bank readings
- Prepares / reconciles tills
- Visits the sales floor to help with pulls and audits
- Researches / resolves store accounting variances
- Assists with ordering / maintaining Cash Office supplies and forms
- Assists with resolving electronic maintenance / terminal issues
- Communicates feedback to cashiers as needed
- Works to achieve department budget and Business Center income
- Performs Business Center Representative duties frequently
- Performs Checker / Customer Service Assistant duties, as needed
- Follows all department SOPs and MSB guidelines in the Cash Office / Business Center
- Adheres to company security/confidentiality guidelines
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
