Cash Applications Supervisor

Factory Motor Parts Careers•Eagan, MN

7d•Onsite

About The Position

The Cash Applications Supervisor will have content expertise in the following areas and will be responsible for the following reporting and communication requirements as deemed appropriate by the Senior Manager – Cash Apps. Originate, lead, and/or participate in projects designed to improve Cash Application processes, including providing guidance and oversight to Cash Application team members. Accurately apply cash to customer accounts in the most efficient way possible. Reconcile customer remittance information and appropriately apply all cash to customer accounts using customer remittance information provided, or through Excel spreadsheets and High Radius uploads into the A/R system. Help ensure the integrity of all the cash application systems and processes. Participate in and lead projects designed to improve cash application processes or procedures, as well as related processes that affect cash application accuracy and timeliness. Establish regular communication of appropriate A/R and Cash Application information with the Senior Manager – Cash Apps, including team performance, workload, and process improvement opportunities. Effectively communicate Cash Application information (metrics, performance, areas of concentration/improvement) to all levels of management as requested. Provide guidance, training, and support to Cash Application team members, fostering professional development and consistent performance. Provide assistance to location managers, sales people, and customer service on cash application issues. Establish and maintain positive working relationships and clear communication with other departments to support efficient cash application operations. Research and review customer remittances and deductions to assist with accurate application to the A/R system. Assist with onboarding and training of new Cash Application team members. All other duties as assigned.

Requirements

Advanced knowledge of Access, Microsoft Suite, particularly Microsoft Excel (macros, pivot tables, v lookups)
Advanced knowledge of accounting and reconciliation skills
Excellent analytical and problem-solving skills with attention to detail
Experience developing or utilizing online cash application software, with the ability to evaluate existing processes and identify improvement opportunities to increase cash application match rates.
Strong communication skills (written and verbal) for collaboration and building relationships with internal teams and external customers
Strong work ethic, positive attitude, customer focus
Must be able to multi-task while still detail oriented and self-motivated
Bachelor’s Degree in Finance or Accounting
1-5 years of office experience working in A/R or Cash Applications in a high volume, fast paced environment.

Nice To Haves

1 or more years of lead or supervisor experience preferred
Familiarity with High Radius Cash Application preferred

Responsibilities

Originate, lead, and/or participate in projects designed to improve Cash Application processes
Accurately apply cash to customer accounts
Reconcile customer remittance information
Help ensure the integrity of all the cash application systems and processes
Establish regular communication of appropriate A/R and Cash Application information with the Senior Manager – Cash Apps
Effectively communicate Cash Application information to all levels of management as requested
Provide guidance, training, and support to Cash Application team members
Provide assistance to location managers, sales people, and customer service on cash application issues
Establish and maintain positive working relationships and clear communication with other departments
Research and review customer remittances and deductions
Assist with onboarding and training of new Cash Application team members
All other duties as assigned