Cash Application Specialist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
A Cash Application Specialist at Carter Lumber is tasked with ensuring the accurate and timely processing of customer payments across a multi-location operation. This role involves the daily application of customer payments, where the specialist must identify and apply payments to the correct invoices and customer accounts. The position requires meticulous posting and balancing of all work completed before daily deadlines, while adhering to internal quality assurance controls. Communication is key, as the specialist will interact with both internal and external parties to address questions and resolve issues related to payment applications. In addition to processing payments, the Cash Application Specialist will conduct research on reconciling cash items and communicate with customers regarding payment application details, especially when remittance information is unavailable. The role also involves assisting the Accounts Receivable (A/R) team in resolving payment discrepancies and unapplied cash, ensuring that A/R accounts are reconciled accurately and align with customer records. The specialist will process customer ACH payments and credit card transactions, address payment issues such as double payments, and interact with customers to resolve outstanding issues. Collaboration with other departments is essential to answer questions and resolve issues promptly, ensuring exceptional customer service. The specialist will also research and post service monies returned by lease vendors and collaborate with intercompany departments to resolve posting issues and unapplied cash. The role may include additional duties as assigned, and it is an in-office position with a pay range of $18 to $22 per hour.
