Assist with operational processes and process improvements Ensure transactions or processes are executed correctly and are compliant with internal policies and controls Facilitate the investigation, documentation and corrective action implementation of transaction services issues Aid with the transition, alignment, and stabilization efforts of critical operations functions Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed Assist as required for control, risk, daily activities, and transaction services projects Perform all required tasks within established procedures and controls to minimize losses