Caseworker/Program Facilitator

The Salvation Army Eastern Territory • Honesdale, PA

109d • $13

About The Position

The Caseworker/Program Facilitator at the Honesdale Service Center is responsible for maintaining a positive presence in Wayne County and developing and maintaining programs related to volunteers and community agencies. This role involves responding courteously and promptly to all communications while providing intake and referral services for Salvation Army clients, ensuring confidentiality in accordance with policy and protocol. The position also includes recruiting and training volunteers, providing monthly statistical reports to the Regional Manager, and handling intake for government and other agency funding programs. Additionally, the Caseworker/Program Facilitator will create and implement fundraising events, organize seasonal programs such as Camp, Back-to-School, and Christmas, and assist with the Red Kettle Campaign. Other responsibilities include maintaining accurate program files, overseeing inventory management, ordering supplies, and ensuring office cleanliness.

Requirements

• Good leadership and communication skills.
• Ability to maintain records.
• Compassion and interest in meeting the needs of families and individuals with confidentiality.
• Must provide proof of having completed training on recognizing and reporting child abuse as per PA Act 153 of 2014 within 30 days of employment.
• Meets the Child Protection Clearances required by PA Act 153 including PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check.
• Must understand and appreciate the Mission of The Salvation Army.

Responsibilities

• Maintain a positive presence in Wayne County.
• Develop and maintain programs related to volunteers and community agencies.
• Respond courteously and promptly to all communications.
• Provide intake and referral services for Salvation Army clients.
• Ensure confidentiality in accordance with policy and protocol.
• Recruit and train volunteers for service center programs.
• Provide monthly statistical reports to the Regional Manager.
• Handle intake for government and other agency funding programs.
• Create and implement fundraising events with Regional Manager approval.
• Organize and coordinate seasonal programs such as Camp, Back-to-School, and Christmas.
• Assist with the Red Kettle Campaign in coordination with the Honesdale Kettle Coordinator.
• Create forms for seasonal programs with office manager approval.
• Maintain accurate program files.
• Oversee inventory management and order supplies.
• Arrange maintenance of office equipment and ensure office cleanliness.
• Assist in training volunteers and attend training seminars as required.
• Perform all other duties as assigned by the Office Manager.

Benefits

• Generous paid time off including holidays, vacation time, and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment).
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life.

What This Job Offers

• Job Type: Part-time