Caseworker/Program Facilitator

The Salvation Army Eastern Territory•Honesdale, PA

29d•$13

About The Position

Maintain a positive presence in the Wayne County, develop and maintain the programs of The Salvation Army related to volunteers and other community agencies. The Caseworker/Program Facilitator at the Honesdale Service Center is responsible for responding courteously and promptly to all communications while providing intake and referral services for Salvation Army clients at the Honesdale Service Center and the surrounding service units of Wayne County, ensuring confidentiality in accordance with policy and protocol. This position recruits and trains volunteers for service center programs, provides monthly statistical reports to the Regional Manager, and handles intake for government and other agency funding programs, maintaining records within established guidelines. The role also involves creating and implementing fundraising events with Regional Manager approval, organizing, and coordinating seasonal programs such as Camp, Back-to-School, and Christmas (including Angel Trees and food drives with local churches, businesses, and schools), and assisting with the Red Kettle Campaign in coordination with the Honesdale Kettle Coordinator. Additional responsibilities include creating forms for seasonal programs with office manager approval, maintaining accurate program files, overseeing inventory management, ordering supplies, arranging maintenance of office equipment, and ensuring office cleanliness. The Caseworker/Program Facilitator assists in training volunteers, attends training seminars as required, and performs all other duties as assigned by the Office Manager.

Requirements

Good leadership and communication skills
Ability to maintain records.
Compassion and interest in meeting the needs of families and individuals and families with confidentiality.
As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five (5) years thereafter.
Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History.
Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
Must understand and appreciate the Mission of The Salvation Army.

Responsibilities

Maintain a positive presence in the Wayne County
Develop and maintain the programs of The Salvation Army related to volunteers and other community agencies
Respond courteously and promptly to all communications
Provide intake and referral services for Salvation Army clients at the Honesdale Service Center and the surrounding service units of Wayne County
Ensure confidentiality in accordance with policy and protocol
Recruit and train volunteers for service center programs
Provide monthly statistical reports to the Regional Manager
Handle intake for government and other agency funding programs, maintaining records within established guidelines
Create and implement fundraising events with Regional Manager approval
Organize and coordinate seasonal programs such as Camp, Back-to-School, and Christmas (including Angel Trees and food drives with local churches, businesses, and schools)
Assist with the Red Kettle Campaign in coordination with the Honesdale Kettle Coordinator
Create forms for seasonal programs with office manager approval
Maintain accurate program files
Oversee inventory management
Order supplies
Arrange maintenance of office equipment
Ensure office cleanliness
Assist in training volunteers
Attend training seminars as required
Perform all other duties as assigned by the Office Manager

Benefits

Generous paid time off every year that includes: holidays, vacation time and sick time.
Employer funded Pension Plan (company contributions begin after 1 year of employment)
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
Most importantly – a job with a good purpose!

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